Online Terms & Conditions between 'Sussex Multisports Ltd' & the 'Customer'
These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.
GENERAL TERMS AND CONDITIONS
This site is owned by Sussex Multisports Ltd. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at firstname.lastname@example.org
1 The contract between us
We must receive payment of the price of the course/s you have selected before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
We warrant that the services performed under this Agreement shall be performed using reasonable skill and care, and of a quality conforming to generally accepted industry standards and practices.
2 Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Sussex Multisports Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
3 Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.
All orders are subject to acceptance and availability. If the courses you have ordered are not available, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the course is re-available or to cancel your order.
5 Ordering errors
You are able to correct errors on your order up to the point on which you click on "submit" during the ordering process.
The prices payable for goods that you order are as set out in our website at the time of entering information.
Wherever it is not possible to accept your order to buy courses of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.
7 Payment terms
Paypal will charge your credit account for payment upon receipt of your order. If it is not possible to obtain full payment for the courses from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.
8 Acknowledgement and acceptance of your order
You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order.
This receipt is proof of purchase and secures your place on the course. Please bring this receipt to the first day of the course as proof of purchase and confirmation.
9 Cancellation rights - by you
All cancellations will be acknowledged by us via email and are subject to the following cancellation terms:
* 7 days + prior to the start date of the course:FULL REFUND
* Less than 7 days to the start date of the course:50% of course fee.
* Less than one day prior to the start date of the course:NO REFUND.
( ** Cancellation fees may be waived in exceptional circumstances and upon appeal to Sussex Multisports Ltd, 101 Conway Street, Hove, BN3 3LA)
10 Cancellation by us
10.1 Sussex Multisports Ltd takes all measures as are deemed reasonably practicable to ensure it fulfils its obligations with regard to confirmed course provision.
10.2 However, if on or before the date of the course and owing to either unforeseen circumstances, force majeure or emergency, Sussex Multisports Ltd shall exercise the right of absolute cancellation. In such a case, the total fees for the course shall be refunded but in that event, Sussex Multisports Ltd shall not be liable to pay any compensation to candidates or any other person(s) in respect of the cancellation.
10.3 If Sussex Multisports Ltd is rendered wholly or in part to carry out a confirmed course obligation by reason of force majeure, then Sussex Multisports Ltd will give notice and therefore be released from those obligations which can no longer be fulfilled.
10.4 We also reserve the right to cancel the contract between us if:
10.4.1 we have insufficient numbers on courses.
10.4.2 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
A candidate may transfer from one confirmed course to another upon request. The transfer request must be received by email or a telephone call to one of our general managers and at least 1 day prior to the confirmed start date of the original course for which the candidate was enrolled.
12 Liability and Negligence
Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Neither Sussex Multisports Ltd, nor any person involved with the organisation of Sussex Multisports Ltd courses will be responsible for any losses or additional expenses incurred by any participant or their parents or guardians due to injury or sickness whilst at a sports course due to weather or any other causes beyond their control.
You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of your breach or default in the discharge of your obligations.
13 Emergency Procedures And Medical Details
Emergency Treatment. Upon payment of the course you give permission for Sussex Multisports Ltd staff to issue or obtain any medical treatment or assistance for your son/daughter if an accident or injury occurs.
Upon payment of the course you also give permission in the unlikely event of any serious accident or injury for your child to be taken to a hospital; or a doctor, should the situation arise.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Sussex Multisports Ltd, 101 Conway Street, Hove, East Sussex, BN3 3LA and all notices from us to you will be displayed on our website from to time.
15 Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
16 Customer Services
To protect your own interests please read the conditions carefully before signing them. If you are uncertain as to your rights under them or you want any explanation about them please write or telephone to our customer queries department, at the address and telephone number set out above. If you are unhappy with any aspect of our service, please contact us at email@example.com. Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.
18 Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
Sussex Multisports Ltd re committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Data Protection Act 1988
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.
You consent to the computer storage and processing of your personal data by us in connection with this Agreement and to the transmission of this data across the company and its business partners for the purposes of our legitimate interests including statistical analysis, marketing of our services and credit control. If you breach this Agreement, your personal data may be disclosed or passed to third parties to the extent necessary to assist recovery procedures.
Use and collection of personal information
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
We may use information that you provide:
(a) To register you with our website and to administer it.
(b) For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
(c) To send Sussex Multisports Ltd newsletters.
There is a technology called "cookies" which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to:
Sussex Multisports Ltd, 101 Conway Street, Hove, East Sussex, BN3 3LA